Process Orchestration

What is Process Orchestration?

Process orchestration is the automated coordination of tasks, decisions, approvals, and system actions across a multi-step business workflow. It manages handoffs between people, systems, and automated processes to ensure that the right action occurs at the right time, without manual coordination.

How process orchestration works

Process orchestration translates business rules and process logic into automated execution. Examples include:

• Triggering an approval request when an extracted invoice value exceeds a defined threshold
• Routing a document to a specialist when classification confidence falls below an acceptable limit
• Updating an ERP record when a three-way match succeeds

Process orchestration in document-intensive workflows

In document-intensive processes, process orchestration connects IDP, which handles document capture, classification, and automated data extraction, with the downstream workflow steps that depend on that data.

The result is end-to-end process automation that delivers:

• Straight-through processing for routine cases, with no manual intervention required
• Contextual exception routing to direct edge cases to the right person or team
• A complete audit trail of every action taken across the workflow